Privacy Policy

Overview

Palm Beach Gardens Lanai Sunrooms & Patios ("we," "us," or "our") operates the website located at palmbeachgardenssunrooms.com (the "Site"). This Privacy Policy explains what personal information we collect when you visit the Site or contact us, how we use it, how long we keep it, and what rights you have. By using the Site, you agree to the practices described here.

If you have questions or concerns about this policy, you can reach us at hi@palmbeachgardenssunrooms.com.

Information We Collect

Information you give us directly

When you fill out a contact form, submit a project inquiry, or send us an email, you may provide your name, phone number, email address, mailing address, and a description of the project you are asking about. We only collect what you choose to send us.

Information collected automatically

When you visit the Site, basic technical data is collected automatically. This may include your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This data helps us understand how the Site is being used and identify technical issues. It is not linked to your name or contact details unless you also submit a form.

Cookies

The Site may use cookies - small text files stored on your device - to remember your preferences, measure site traffic, and improve the user experience. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. Some features of the Site may not function properly if cookies are disabled.

We may use third-party analytics tools (such as Google Analytics) that set their own cookies to help us understand visitor behavior in aggregate. These tools do not give us access to personally identifying information unless you have separately provided it.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule on-site consultations.
• Prepare and deliver estimates and project proposals.
• Communicate with you about your project, appointments, or follow-up questions.
• Improve the content, performance, and usability of the Site.
• Comply with legal obligations.

We do not sell your personal information to third parties. We do not use your contact information to send marketing emails to people who have not asked to hear from us.

Sharing Your Information

We do not sell, trade, or rent your personal information to outside parties. We may share information with trusted service providers who assist us in operating the Site or conducting our business - for example, a form processing service or an email delivery provider. These providers are only given access to the information they need to perform their function, and they are required to keep it confidential.

We may also disclose information when required by law, in response to legal process, or to protect the rights, property, or safety of our business, our customers, or others.

Data Retention

We keep contact and inquiry records for as long as necessary to respond to your request, fulfill any contractual obligations, and comply with applicable law. If you have worked with us on a project, we may retain project-related records for a longer period for warranty and legal purposes. Automatically collected analytics data is retained according to the settings of the third-party tools we use - typically no more than 26 months.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise any of these rights, or to ask a question about our data practices, please contact us at:

We will respond to your request within a reasonable time. In some cases, we may need to verify your identity before fulfilling a data access or deletion request.

Third-Party Links

The Site may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies when you visit them.

Children

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our Site, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site after a change constitutes acceptance of the revised policy. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us: